CONTACT INFINITYCAST ONLINE STORE
Store Support
GOT AN ISSUE OR NEED TO TALK TO US?
1. Order Issues
If you are having issues placing an order on our website, please click here to raise a ticket for us to look into your issue.
2. Faulty Goods and Refunds
If you are not happy with your purchase or would like to ask for a refund, please raise a ticket by clicking here. Please note for personalised goods, we will be unable to exchange or refund these items.
3. Level Infinity & Infinity Family Discounts
Within your introduction pack you would have received information on how to apply your discount on the store, if you are having issues using this please raise an issue on the relevant portals for this issue to be looked into. If your discount was not applied at the time of purchase, ensure you attach your order number for this to be adjusted.
4. All Other Issues
If there is any other issues or questions that we have not addressed on this page, please click here to get in contact with a member of our team.